2022 ISPA Awards Registration

Registration for the 24th ISPA Awards Opens on 23rd February

Those wishing to enter have until Friday 29th April 2022 to submit their initial entry form using the form on this page.

Enter your companies details

Marketing contact details

Technical contact details

Which categories are you entering?

Extra info for Best Hosted Service Category

Please skip this page if you did not enter this category.

If you entered this category you need to download and host two files on your hosting platform so that metrics such as uptime can be measured. If you are not able to supply links at this time you can submit your entry but ensure we receive the appropriate links before testing starts.

Failure to host these files before testing starts will render your entry invalid.

You need to tell us where these files are subsequently located so our tester can access them.

Just prove you are human and then submit your entry.

NOTE: Confirmation of entry via email is not automatic, a real human is in the loop. Therefore acknowledgments of entry may take a few days.

The 2022 ISPA Awards CategoriesA few more words on each category to help guide those who have not entered before.

IconBest Business ISP

For internet services providers offering broadband to businesses. Entrants must be an ISP that provides business-grade connectivity. While speeds are an important part of the category, it also takes account of overall service levels, packages, performance and more.

The award will be shortlisted using thinkbroadband's technical testing data, with the final winner decided by the ISPA judge's.

In addition to the initial entry registration you should complete the full written entry form by 3rd July 2022.

Entrants in this category must undergo technical testing from 1st May 2022 to 30th June 2022. The technical testing (facilitated by thinkbroadband) involves entrants’ customers performing a number of tests using the details of how to do this are thinkbroadband testing tool (accessible on any browser and many devices). The testing will be used to determine qualification for the category and derive the shortlist of entrants for the judging panel to consider.

(more info)

IconBest Consumer ISP for those with less than 100,000 customers

For providers offering residential superfast broadband services (30Mbps or above) with fewer than 100,000 customers. The category is aimed at services and providers broadly available, with consumer entry level pricing. While speeds are an important part of the category, it also takes account of overall service levels, packages, performance and more.

The award will be shortlisted using thinkbroadband's technical testing data, with the final winner decided by the ISPA judge's.

Providers will be expected to demonstrate in the technical testing average download speeds above 30 Mbps.

In addition to the initial entry registration you should complete the full written entry form by 3rd July 2022.

Entrants in this category must undergo technical testing from 1st May 2022 to 30th June 2022. The technical testing (facilitated by thinkbroadband) involves entrants’ customers performing a number of tests using the thinkbroadband testing tool (accessible on any browser and many devices). The testing will be used to determine qualification for the category and derive the shortlist of entrants for the judging panel to consider.

(more info)

IconBest Consumer ISP for those with more than 100,000 customers

For providers offering residential superfast broadband services (30Mbps or above) with more than 100,000 customers. The category is aimed at services and providers broadly available. While speeds are an important part of the category, it also takes account of overall service levels, packages, availability, performance, customer service, and more.

The award will be shortlisted using thinkbroadband's technical testing data, with the final winner decided by the ISPA judge's.

Providers will be expected to demonstrate in the technical testing average download speeds above 30 Mbps.

In addition to the initial entry registration you should complete the full written entry form by 3rd July 2022.

Entrants in this category must undergo technical testing from 1st May 2022 to 30th June 2022. The technical testing (facilitated by thinkbroadband) involves entrants’ customers performing a number of tests using the thinkbroadband testing tool (accessible on any browser and many devices). The testing will be used to determine qualification for the category and derive the shortlist of entrants for the judging panel to consider.

IconBest Customer Innovation

For the ISP who has provided an innovative technological solution to a complex customer issue.

In addition to the initial entry registration you should complete the full written entry form by 3rd July 2022.

(more info)

IconBest Cyber Security

For the ISP or vendor that makes the Internet more secure. This could be through a product, partnership or initiative.

In addition to the initial entry registration you should complete the full written entry form by 3rd July 2022.

(more info)

IconBest Hosted Service

Entrants must offer hosting services to consumers or businesses.

thinkbroadband's technical testing running from 1st May to 30th June will determine the shortlist, with the final winner decided by the ISPA judge's.

In addition to the initial entry registration you should complete the full written entry form by 3rd July 2022.

(more info)

IconBest Infrastructure Provider with fewer than 100,000 premises

For the provider that delivers infrastructure solutions with fewer than 100,000 UK premises passed.

In addition to the initial entry registration you should complete the full written entry form by 3rd July 2022.

(more info)

IconBest Infrastructure Provider with more than 100,000 premises

For the provider that delivers infrastructure solutions with more than 100,000 UK premises passed.

In addition to the initial entry registration you should complete the full written entry form by 3rd July 2022.

(more info)

IconBest Rural ISP

Entrants must be an ISP that is providing broadband to rural / hard to reach areas. The category is technology neutral. While speeds are an important part of the category, it also takes account of overall service levels, packages, availability, performance, customer service, and more.

The award will be shortlisted using thinkbroadband's technical testing data, with the final winner decided by the ISPA judge's.

In addition to the initial entry registration you should complete the full written entry form by 3rd July 2022.

(more info)

IconBest VoIP Award

Entrants must be providers offering Voice Over Internet Protocol services.

In addition to the initial entry registration you should complete the full written entry form by 3rd July 2022.

(more info)

IconDigital Inclusion Award

Run with our partners the Good Things Foundation, the Digital Inclusion Award will celebrate organisations, projects and individuals who have made a meaningful difference in tackling digital exclusion. The shortlisted nominees have been put volunteered by the Good Things Foundation and the public.

(more info)

IconOutstanding achievement

A discretionary award for Council and/or the judging panel to award a particular organisation or company. This award will not have a public shortlisting, it will instead give ISPA the opportunity to award someone or something truly deserving but not recognised through the other categories.

(more info)

IconInternet Hero and Internet Villain

For the good and bad of the internet industry.

(more info)

About the AwardsThe awards and categories explained.

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The ISPAs

The ISPAs - the UK Internet industry awards - are the longest established and most respected awards in the internet industry. Since 1999, the ISPAs have been rewarding and celebrating the best in the UK internet sector. The ISPAs are run by the Internet Services Providers' Association (ISPA UK) to herald the best of the Internet industry and to celebrate innovation and best practice. In 2002 the awards were dubbed The ISPAs.

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Sponsors

You can sponsor the ISPA Awards contact ISPA for a sponsorship pack.

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Timeline

The 2022 Awards launched in February 2022, with registration opening followed by technical testing of various categories running during May and June 2022. Full written entries for each category are expected by end of 3rd July 2022 with the shortlists announced in September 2022. The winners find out at the awards ceremony on 24th November 2022.

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About Technical TestingRegistration is the first step.

Technical Testing

Not every category is technically tested to create the short list for the judges to consider, the tested categories are the broadband and hosting categories. VoIP was previously tested by the differences have been so marginal for a few years that testing was becoming irrelevant due to the reliability of the services. For the non-tested categories shortlisting is carried out by a number of the judges ensuring that entrants are addressing the various key criteria for the award they are entering.

thinkbroadband has been a long term technical testing partner for the ISPA Awards and helps to ensure that services are judged on not just their ability to write a good entry but also whether the service delivers to a level worthy of consideration for an award.

Testing of Broadband Categories

Providers will be expected to ensure that thinkbroadband is able to identify their customers, e.g. provide details of IPv4 and IPv6 blocks that customers use and when a provider claims to have IPv6 support we do expect to see customers connecting via IPv6.

The tester used is embedded on this page (standalone URL is https://labs.thinkbroadband.com/ispa and we will email details when responding to registrations on how you can embed a copy on your own website to increase the test volume, for smaller entrants this is particularly important.

Results are also included from the full range of testers that thinkbroadband supplies to third parties too.

Testing of Hosting Categories

The hosting testing will be using the same system as previous years, with hosting entries required to host some files on the appropriate hosting platform. Details can be supplied when you register in the form at the top of the page.

How to embed speed tester on your own website

Embedding the speed test is accomplished by wrapping it up in an iFrame, some code and a copy of the tester embedded using this code is shown below:

<center> <div style="width:100%;max-width:600px;"> <iframe style="width:100%;height:490px;border:0;display:block;" src="//labs.thinkbroadband.com/ispa" scrolling="no" frameborder="no"> </iframe> </div> </center>

If the dark styling is too contrasting to the rest of your webpage, you can change the iFrame link to be //labs.thinkbroadband.com/ispa/?site=omegajdsfjieDFD3 which uses a transparent background.

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